All custom sneakers are made to order, please allow 3-4 weeks for your item to be shipped. Shipping time might be less or more depending on volume. All sales are final, no refunds, returns or exchanges. For international orders, the buyer is responsible for paying any customs duties/fees. This is a reflective material that reflects the light back when pointed with flash or direct source of light to create the image shown on the pictures. Note: This is a very delicate custom made product and must be worn with care.