If the item does not ship within the time stated (and you do not agree on a new ship by date with the artist), you can take advantage of buyer protection.
Received the wrong size after waiting several weeks for delivery. Still haven’t received the new pair with correct size. I had to pay for shipping to send the original pair back. Not sure who to contact other than the artist. Very poor customer service.
Brilliant! These shoes were #1 on our daughter's Christmas list and she is absolutely delighted with them. They're the envy of all her friends (and her friends' parents) and it's a very good shoe -- sturdy and comfortable as well as artistically designed. We couldn't be more pleased and may be back to purchase more.